Privacy Policy

We only collect the information necessary to respond to your enquiry and deliver our office interior design and fit-out services:

• Contact details: your full name, mobile or WhatsApp number, work email and company name.
• Project details: emirate, office size, project type, timeline and any message you provide.
• Marketing & campaign data: UTM parameters, gclid and fbclid click identifiers, landing page and referrer, captured from the link you used to reach us.
• Technical data: device type, browser user agent and pages visited, collected through standard analytics tools.

We use your personal data to:

• Respond to your quote request and arrange a free site visit or consultation.
• Prepare proposals, 3D concepts and fixed-price quotations for your project.
• Measure and improve the performance of our Google Ads and organic campaigns.
• Communicate with you about your project, by phone, WhatsApp or email.

We rely on your consent (given when you submit the form) and our legitimate business interest in responding to your enquiry as the lawful basis for processing your data.

Your data is stored securely within our customer relationship management system and is accessible only to authorised Falcon team members involved in your project. We apply reasonable technical and organisational measures to protect your information against unauthorised access, loss or misuse. No method of transmission over the internet is completely secure, but we do our utmost to safeguard your data.

We do not sell, rent or trade your personal data. We may share your information only with trusted service providers who help us run our business (for example, the platform that stores our leads or the analytics tools that measure campaign performance), and only where they are bound by confidentiality and data-protection obligations. We may also disclose data where required by law.

We use cookies and similar technologies to understand how visitors use our site and to measure advertising effectiveness. Advertising platforms (such as Google Ads) may set their own cookies. You can control or disable cookies through your browser settings, and analytics and advertising tracking is set to a denied default until you grant consent.

Under applicable data-protection laws, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your data, subject to legal obligations.
• Withdraw consent for marketing communications at any time.
• Lodge a complaint with the relevant data-protection authority.

To exercise any of these rights, please contact us using the details below.

We retain your personal data only for as long as necessary to fulfil the purposes described in this policy, including for the duration of any active project and a reasonable period afterwards for record-keeping and customer support. We then delete or anonymise the data.

As a UAE-based business, your information is primarily processed within the United Arab Emirates. Where any service provider is located outside the UAE, we ensure appropriate safeguards are in place to protect your data to a comparable standard.

If you have any questions about this Privacy Policy or how we handle your data, please contact us: